Return & Refund Policy

Fashion Slant Ltd
Last Updated: November 01, 2025

Thank you for shopping with Fashion Slant Ltd. We want you to be completely satisfied with your purchase. This Return & Refund Policy explains when and how you can return items and request refunds.

1. Company Information

Fashion Slant Ltd
Samson House, Walton Street, Hall Lane
Bradford, BD4 7DF
United Kingdom
Email: enquiry@fashion4slantz.com

2. Eligibility for Returns

We accept returns under the following conditions:

Items must be returned within 14 days of delivery.
Items must be unused, unworn, unwashed, and in their original packaging with all tags attached.
You must provide proof of purchase (order number or receipt).

Non-Returnable Items

For hygiene or safety reasons, the following items cannot be returned:

Underwear, swimwear, or intimate apparel
Clearance or final-sale items
Items marked as “non-returnable” on the product page
Damaged items caused by improper use

3. Faulty or Damaged Goods

If you receive an item that is faulty, damaged, or incorrect:

Notify us within 7 days of receiving the order.
Provide photos of the product and packaging.
We will inspect your claim and offer a replacement, repair, or refund in accordance with UK consumer law.

We may request the faulty item to be returned for inspection.

4. Return Process

To initiate a return:

Contact us at enquiry@fashion4slantz.com with your order number.
Our team will confirm the return eligibility and provide return instructions.
Package the item securely and include your order number inside the parcel.
Send the item to the return address we provide.

5. Return Shipping Costs

Customers are responsible for return shipping costs unless the item is faulty or incorrect.
We recommend using a trackable courier service as we are not responsible for lost parcels.

6. Refunds

Once we receive and inspect your returned item:

Refunds are processed within 5–10 business days.
Refunds will be issued to the original payment method only.
Shipping fees (if any) are non-refundable, unless the item was faulty or incorrect.

Refund Refusal

We may refuse a refund if:

The item shows signs of use
Tags or packaging are missing
The return period has expired
The item is not eligible for return

7. Exchanges

We offer exchanges for:

Different size
Different colour
Replacement of faulty or damaged items

Exchange requests are subject to item availability.

8. Order Cancellation

You may cancel your order before it is processed or dispatched.

If the order has already been shipped:

You must wait for delivery and then follow the return process.
Refund will be issued once items are returned in original condition.

9. International Returns (If applicable)

For international orders:

Customs fees and return shipping costs are the customer’s responsibility.
Refunds will be issued only after returned items have passed customs clearance and inspection.